Contacting Support

Listed below are our top requests for other information.

If you need assistance on using any of our product range, or need to solve a technical problem, please call: +44 (0) 1273 694422

For assistance with pre-sales support questions, such as interoperability with other products, please email us.

Returning items to North

North is commited to providing our customers with the highest quality products and service. However, on rare occasions products may be found to be faulty or defective.

All returned goods must be returned with North's PDFReturn Material Authorisation (RMA) form.
To obtain the RMA number please contact our Production team by email at production@northbt.com, or on +44 (0) 1273 694422.

North strongly advises customers to return the products by recorded delivery or courier and to maintain sufficient insurance to cover the value of the goods.


Training courses

mortar board North offer a range of training courses for each of our product ranges. learn more..

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