Support

Get help on our range of products.

Black North Commander building controller unit mounted on a metal DIN rail, showing power input, serial, and LAN connection ports.

Commander

Commander building controller, containing North's interface technology, cause-and-effect language, and web services.

Commander
Close-up of a green North Zip M7005 modules showing active red and green LED indicators, terminal blocks, and a blue DIP switch address block.

Zip

Zip range of distributed input-output modules – inputs to measure the environment and outputs to control equipment.

Zip
Line graph displaying controlled temperature metrics, showing a red controlled value rising to meet a yellow step-change setpoint alongside green and blue baseline trendlines.

ObSys

ObSys engineering software, includes tools and documentation for the range of North products

ObSys
Diagram showing a central North controller connected via colourful lines to system icons including HVAC, messaging, lighting, and fire.

Drivers

Our drivers interface with a wide range of systems, such as HVAC, fire, metering, lighting and security. We build every driver in-house, giving you a single, reliable point of contact for supply and support.

Driver library
A hand wiring a North Commander unit alongside a tablet displaying a Commander Tutorial document, a notepad, and a screwdriver on a desk.

Learning

We have self-study tutorials and training kits on how to use our products.

Our tutored one-day courses are the most efficient way to increase your knowledge.

Tutorials & courses

Contact support

Sometimes the easiest way to learn is to ask when a problem arises. An email or a few minutes on the phone can save days of frustration.

Get in touch directly with a North engineer: